Escape room controllers and hardware

The QUEEN hardware is delivered by the product called the QUEEN Pack. We send all the electronic components of the QUEEN Pack in bulk in a special package, and then, using our video tutorials and documentation, you will be able to easily assemble it as a constructor and install the equipment at your location. QUEEN controllers and prop controllers called QUEEN Unisense is an optional part of the system that will significantly increase its reliability and reduce your escape room hardware costs.
queen hardware - escape room controllers

Advantages of using the QUEEN Pack

queen controllers are reliable

Reliability

All QUEEN Pack components go through several testing stages in our workshop before being sent to the client. In 2 years and over 200 sales, we've had only 1 warranty case so far.
save money with queen electronics

Savings

By purchasing the QUEEN Pack, you will significantly save on the purchase of electronics and equipment for your game. Please scroll down to see more details via FAQ section.
QUEEN hardware is a solution in a box

Solution in a box

QUEEN Pack has everything you need to connect and control all your electronics in the room. The control system is assembled according to detailed instructions as if it were a kids constructor.
QUEEN hardware could be repaired very quick

Quick repairs

Virtually any issue can be fixed in less than an hour. A team member without a special engineering education will be able to perform the repairs with the help of our detailed instructions or/and support.
QUEEN hardware is going with warranty

Warranty

We stand behind our equipment and provide a 1 year warranty on the QUEEN Board, which is the heart of the QUEEN Pack. Upon request, the warranty period may be extended.

QUEEN Board PCB - the base of QUEEN hardware package

The QUEEN Board consists of 15 relays for controlling the power load of both DC and AC; 15 power switches to control DC power load with a smooth control capability and 15 channels of discrete and analog inputs for connecting almost any type of sensor (60 in total). QUEEN Board is installed in the escape room control system, and normally one board is enough to manage almost any game. If there is a shortage of control channels, it is possible to install several such boards on one game or add the QUEEN Unisense extension (also can be used as prop controller) - our QUEEN software engine supports this.
QUEEN Board paremeters:
  • 15 relay channels (RELAY): max 10A - 250VAC / 10A - 30VDC
  • 15 PWM channels (PWM): max 24VDC, 10A
  • 15 channels of discrete input (DIN): pulled to 5V, GND switching
  • 15 channels of ADC (ADC) with installed 100 kOhm potentiometers: 0-5V range
  • Arduino Mega 2560 Processor Module
  • RS232 interface at 115200 speed
  • Dimensions of approx 30 × 20 cm (A4 paper format)
  • Powered by 12V
QUEEN board pcb

What is included in QUEEN hardware package?

  1. Printed circuit board QUEEN Board for connecting electronics (1 pc.)
  2. Double-pole circuit breaker for 10A (1 pc.)
  3. Surge protector for 6 outlets, 10A (2 pcs.)
  4. Computer QUEEN PC based on Raspberry PI (1 pc.)
  5. Audio amplifier and USB sound card (1 pc.)
  6. Power supplies for 24, 12 and 5 VDC (1 pc.)
  7. Interface converter serial-ethernet (1 pc.)
  8. Network switch or Ethernet switch (1 pc.)
  9. Terminal bus 20 connections, 50A (6 pcs.)
  10. DIN rail and Gnd terminal (1 pc.)
  11. A set of all necessary wires for installation (1 pc.)
QUEEN hardware package
Price of QUEEN Pack
{{currency:1250|10}}
{{currency:1100|10}}

Order QUEEN Pack hardware with discount!

Prop controller QUEEN Unisense PLC extends the features of QUEEN pack

Based on our practice of installing hardware, there can be cases when it is necessary to increase the number of I / O channels or solve a specific problem. For these purposes, we have developed a specialized QUEEN Unisense PCB, which is not included in the basic package of the QUEEN Pack and must be purchased separately.
QUEEN Unisense paremeters:
  • 8 PWM channels; max current of one channel 5A, max total curren 10A
  • 8 discrete inputs with the ability to work in test mode, dry contact mode, common collector or common emitter (mode selection is performed using jumpers)
  • 4 channels of ADC with installed potentiometers
  • Slot for Arduino Nano, Arduino Nano outputs are outputed to the terminal blocks, data exchange between UniSense and Arduino Nano via UART is possible
  • Playing sounds from microSD card
  • RS485 interface
  • Powered by 12V
QUEEN Unisense prop controller
QUEEN Unisense price
{{currency:250|5}}
{{currency:210|5}}

FAQ

1. Where the game control logic is executed?

Some of our clients mistakenly believe that the logic of the room is executed via the controllers of Queen Board or Unisense. In reality, these controllers are just the elements responsible for simple commands like switching the 3rd channel of the relay or reading the signal from the 5th channel of the ADC. All control logic is executed in the Queen Software.

2. Do I need to buy additional equipment when ordering a Queen Pack?

Queen Pack is not just a board or a regular PLC controller that you need to buy additional sources, terminal blocks and other components for. Our pack is an "in a box" automation solution that can be assembled as a kids constructor using our detailed instructions. The basic set for the game control includes 15 relays, 15 powerful PWM channels, 15 digital and 15 analog inputs along with the power supply system. You will only have to connect locks, lights and sensors. If an expanded set of inputs / outputs is required, we will add the expansion cards to the Queen Pack or, as an option, you can use general-purpose PLCs, such as Controllino. Our QUEEN software supports them as well.

3. What is the quality control of your equipment?

Queen Pack goes through double testing - the first time is once as all the individual elements, including all printed circuit boards leave the factory. Then, right before sending, the Queen Pack is assembled using same tools included in the pack and is fully tested again: all I / O lines, power supply drawdowns load, sound subsystem and QUEEN PC as a control computer are thoroughly checked.

4. How often do the parts of Queen Pack fail?

The most likely point the electronics can be spoiled is the process of wiring and the moment of the first launch. If this happens, it is usually caused by connection mistakes. We have some security features, however, the chance that the situation leading to damages will arise, still exists. Normally such situations do not occur often. The equipment is designed to serve for 24/7/365 without rebooting, after the Queen Pack is mounted and the room is launched, with an average chance of failing once in 1.5 years. That is, on average, once a year and a half, when the failures of individual components can happen, that usually can be replaced within 1 hour if they are in stock.

5. What should I do if a part of Queen Pack burns?

Queen Pack is a modular system. All components, except for our printed circuit boards, are easy to purchase in stores and popular marketplaces such as Amazon, E-bay, Aliexpress. We provide the information about the models of all components and their requirements. We can also give ready links to buy specific components, although initially we do not publish links as they change often. Thus, the stock can be quickly and inexpensively replenished. We recommend you to always keep one extra item for each component in stock, this is especially beneficial if you have more than one room automated by the QUEEN system. The replacement of any module (power supply, terminal block or audio amplifier) ​​can be done within a few tens of minutes. We also recommend conducting electronics tests every morning, at the beginning of the shift, in order to detect any issues before the start of gaming sessions and have a spare hour for fix up.

6. What should I do if Queen Board or Unisense PCBs malfunction?

Based on our experience, we made the elements, that are most likely to get damaged on our boards, removable, they are not soldered to the board, they are replaceable. They are also easy and cheap to buy and replace like other modules. As a microcontroller, we specifically took the readily accessible Arduino controllers with open firmware, and for the interface drivers we use public chips MAX202CPE and MAX485, that are located on the boards in special beds. We also recommend leaving one channel of each type free so that if, for example, one relay or a PWM channel gets burned, you will be able to quickly "transfer" two wires to a backup working channel and simply rebind a new address channel in our graphic editor QUEEN Studio. This can be easily done within a few minutes, such mechanics organization significantly increases the resiliency of the system in general.

7. What should I do if a Queen Board burns out and the chips replacement does not help?

We assess such situations as extremely rare to happen, but if they do, the board should be replaced, and we recommend having one extra Queen Board in stock for this purpose. Full remounting can be done within a few hours. Next, you will ship a faulty Queen Board to us and we will send you a replacement or will repair the disfunctional one under warranty provided that the damage is not mechanical or the board has not melted. Shipping costs are not included, but we will take care of everything else in terms of repairs and replacement of individual defective items and testing.

8. The Queen Pack equipment costs about {{currency:1100|10}} . What is the economic effect of its use?

More than half of the equipment cost is the actual cost of purchased hardware, such as power supplies, raspberry pi, sound subsystem, etc. PLC Queen Board priced at {{currency:300|10}} adds to the total, the rest is a small margin for dual testing and intellectual property. If you buy the Controllino PLC executive board instead of the Queen Board, the price will be about the same - {{currency:300|10}} , however the Queen Board has more flexible settings, as it was originally developed for the escape room target needs. Let's look at few examples. Philips HUE lighting: 15 bulbs at {{currency:20|1}} - {{currency:30|1}} will come out at {{currency:300|10}} - {{currency:400|10}} , while up to 15 channels of LED tapes costing only {{currency:3|1}} - {{currency:4|1}} for tape per channel can be connected to the Queen Board. Considering the lighting only, the Queen Board already pays for itself. As for DMX, one RGB tape controller costs {{currency:60|3}} - {{currency:100|5}} , and Queen comes with 5 built-in channels for them. We did the research before making PCBs and made the Queen Pack one of the cheapest solutions on the current market, featuring optimal characteristics for escape games automation.

JUST DO IT

Get a free consultation

Whether you already own an escape room or about to launch one, you will find the capabilities of the QUEEN Pack to be highly beneficial for your business. Automating your games will result in better user experience for your staff and customers plus higher profits. Our specialists are multi lingual and will be happy to assist you with any of your room automation needs. Contact us today to get the best offer on the market!
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